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When a green card goes missing, the first priority is to prevent identity misuse while beginning the replacement process. Start by reporting the loss to local authorities if you suspect theft or unauthorized use, and document the report number for future reference. Next, file a replacement petition with the United States Citizenship and Immigration Services (USCIS). This typically involves Form I-90, Application for Replacement Permanent Resident Card, along with the correct filing fee and supporting identification documents. If you are outside the United States, contact the nearest consulate or embassy about procedures for replacing your card. Throughout this stage, maintain copies of all receipts, notices, and correspondence to track progress and avoid delays.

In parallel with filing for a replacement, gather evidence that supports your immigration status and any pending applications. Collect your current passport, any prior I-551 stamps, and evidence of residence during the period you have held lawful status. Gather employment records that verify continuous presence, tax records, school or university documents if applicable, and any notices from USCIS or immigration courts. If your card was used fraudulently, obtain police reports, bank statements, and identity protection measures you have implemented. This consolidated packet will help USCIS assess your situation, correct any mismatches, and facilitate smoother processing of your replacement.

The preparation phase should prioritize accuracy and organization, because errors can trigger delays or denials. Start by verifying your full legal name as it appears on all government-issued documents, your current address, and any dates relevant to your status. Create a simple catalog of every document you intend to submit, noting the version date and number of pages. If you have dependents with shared immigration concerns, assemble their documents in parallel to avoid duplicated requests. Also, prepare a concise cover letter that outlines your request for replacement, the reason why it is needed, and any extenuating circumstances that USCIS should consider. Clear, complete submissions reduce back-and-forth requests.

Once you have the core materials organized, submit Form I-90 to USCIS via the official online portal or mail, depending on your situation. The online option allows you to upload documents directly and track case status in real time. When submitting, ensure you provide a valid mailing address and an accessible email for notices. If you opt to mail, use a traceable service and request delivery confirmation. Include supporting documents such as a copy of your lost card report, proof of identity, and a payment method for the filing fee. After submission, keep a well-labeled folder with all receipts and correspondences to monitor timelines and respond promptly to any USCIS requests.

In many cases, USCIS will request additional evidence to establish identity, lawful status, or eligibility for replacement. Anticipate requests for photos, biometrics appointment notices, and documents proving you have maintained permanent resident status. If you have had name changes, marriage, or legal separations, include certified court orders or official name-change documents. For applicants who are applying from abroad, ensure your overseas address is current and that you understand how local filing options align with USCIS requirements. Respond within the timeframe provided and offer precise, unambiguous copies or translations if needed.

When submitting extra evidence, focus on accuracy and readability. Include certified translations for non-English documents, and avoid submitting originals unless explicitly requested. If possible, provide sworn affidavits or statements from credible witnesses that can corroborate your identity and residence history. Keep a well-organized digital backup of all materials, including scanned copies of receipts and notifications. Remember that USCIS may contact you to verify information or request clarifications; timely, respectful communication can expedite processing and prevent unnecessary delays.

While your replacement application is under review, monitor your status closely and plan for contingencies in case of delays. If you are traveling, consider how to manage travel risks given your pending card status. Some applicants choose to request a temporary travel document or advance parole in limited circumstances, though this is not universally available for all categories. It is essential to consult an immigration attorney or accredited representative before pursuing these options, as improper use can lead to complications or even jeopardize your permanent resident status. Knowledgeable guidance helps you navigate border checks and entry requirements smoothly.

During this waiting period, maintain consistent documentation of your residency and activities. Preserve utility bills, lease agreements, and employment records that demonstrate continuous presence in the United States. If you receive any legal notices, respond promptly and include references to your replacement request to avoid confusion with USCIS. Keeping a stable routine of verifiable records reduces the likelihood of mismatches or delays when your new card is issued. Periodic checks of your mail and online account can alert you to important notices sooner.

In some cases, USCIS may schedule interviews or requests for additional information, especially if identity verification raises concerns. Be prepared by reviewing your original immigration records, noting dates, and confirming current contact information. Bring a comprehensive folder with copies of your lost card report, identification documents, and proof of residence or status. If you receive an interview notice, practice clear, concise explanations of your situation, including why a replacement card is necessary and how you have safeguarded your identity. Present your documents in a logical order and respond to questions directly, avoiding speculation.

If USCIS requests a biometrics appointment or additional evidence, respond promptly and bring the required items. Biometrics helps verify your identity and update records associated with your permanent resident status. Arrive on time, dress professionally, and follow security procedures at the facility. If you cannot attend due to extraordinary circumstances, contact USCIS as soon as possible to explain and reschedule. Throughout this process, maintain a calm, cooperative demeanor. Timely, respectful communication can influence the tone of your case and minimize misunderstandings.

To reduce problems, double-check all submissions for consistency and accuracy before sending them to USCIS. Ensure your contact information and case number are clearly written on every page. If you encounter language barriers, seek certified translation services to produce precise equivalents that USCIS can verify. Do not rely on informal translations or personal interpretations, as errors may trigger delays. Establish a secure method for document delivery and storage, keeping originals in a safe place and backups in a separate location. Proactive organization often translates into quicker decisions and fewer follow-up requests.

Finally, plan for the long-term implications of a lost card beyond simply obtaining a replacement. Consider setting up alert systems for any activity associated with your identity, and explore options to place preventive holds on new credit cards or accounts if needed. Periodically review your immigration status and ensure that all associated documentation remains current. If you have ongoing immigration applications, maintain contact with your attorney or accredited representative and monitor deadlines closely. By staying proactive and informed, you can preserve eligibility while efficiently navigating the replacement process.